Here at GREATTIMING, customer service is paramount. If you're not happy, we're not happy!
Thousands of our customers have expressed their feelings.
Here are just a few of their comments:
Great watch. Better than I expected. The price was unbelievable and the delivery time of two days was even more unbelievable. Why can't every etailer be like this? Frank C., Silver Spring MD
I just wanted to say that I love my new Ed Hardy watch!!!I ordered it on Tuesday and got it today on Thursday; it only took 2 days to come across the country and the pictures on here do no justice to the actual product. ... I also wanted to say thank you for the awesome service and I WILL be back and so will anyone i know looking for a watch. Thanks again, you guys are great. - Brian from PA
I can truly say that the staff of GreatTiming stand behind their motto--"the customer is number 1." I mistakenly ordered the wrong watch recently, and Caroline could not have been more helpful in promptly answering my many questions and in assisting me in making the exchange. I will certainly shop at Great Timing for my next watch purchase. Ron R., Oak Ridge, NC
I wanted to tell you how happy I am with my new Circa watch. I ordered on Tuesday and it arrived on Friday. So fast! ... Thank you for the great service. I thought you were out of stock on this one, but you found it for me. Darlene T., Chicago IL
Thank you for your professionalism and promptness with this transaction. I will certainly tell my friends about your site and recommend you to anyone looking for a watch. My watch is great!!!
Jamie R., Coronado, CA
My watch just arrived, in perfect condition. I want to thank you for your prompt answers and guidance in making my first purchase from Great Timing. ... I look forward to doing business again.
Jene C., Apple Valley MN
Ordering was easy, shipping was immediate, and the watch is gorgeous. Thank you so much!
Cathy H., Sonoita AZ
Thank you for exchanging the watch. My wife loves it, and I wanted to thank you for your excellent service in handling the original order and the exchange. I will be sure to recommend your web site to others.
Paul F., San Francisco
Thank you! Thank you! I ordered my watch on Monday, and to my surprise it was at my door step on Wednesday. I love the watch; it is better than the one I purchased in Venice, Italy, at the Murano Glass Factory because your watch arrived in a beautiful red box, along with the Murano Glass guarantee which I never received in Venice, Italy. I have placed a second order for relatives for Christmas presents letting everyone know how impressed I am with www.greattiming.net.
Jackie L., Centerville, Utah
I received my new ladies Skagen watch in exchange about a week or so ago. It is gorgeous and I absolutely love it. I want you to know that I greatly appreciate how you do business and that I am showing my watch around and letting everyone I know that they should go to your website for the best prices and the best service around.
Mary F., Austin TX
I just want to say thanks. ... I placed my order with you on a Friday and received my watch the following Monday. WOW! That's fast. I am extremely satisfied with my experience with you. Thank you, and when I need another watch, YOU are the ones I'm turning to. - Phillip A., Palm Bay
I just wanted to let you know I got my new Invicta, orange face diver's watch Thursday, and I am very impressed with the watch. ... Yet what sold me on Great Timing was not just the great price on my Invicta, but the superb customer service you provide. My e-mails were answered quickly and efficiently, and that sold me on Great Timing. You can be assured I will order from you again.
Bob F., Cincinnati OH
Competition is fierce in today's marketplace. Everyone wants a great deal with great service at the speed of light. If you are out there searching for all of the above, you can stop when you find Great Timing. My watch arrived so fast that my first reaction was disbelief. Thank you - I'll be back.
Ralph in Illinois
We are both highly impressed with the quality of your website and the very competitive prices that you offer (we do good research before buying!) However, far and above anything else is the level of customer service that you consistently provide. It is exceptional in the extreme and is a rarity nowadays. Professional, personal, practical and prompt. We have experienced it both times that we have shopped with you, and it has made purchasing our watches a simple, straightforward process and a real pleasure.
George M., Franklin, TN
I received my watch today. I absolutely love it. Thank you so much for your help. I am recommending your company to all my friends and family immediately. - Tom K., Moosic PA
Just wanted you to know what great service you've provided! I am thrilled with my Skagen (a matching one to my husband's) and the fact that it arrives SO quickly - amazing! Thanks again and I am sure that I will be telling ALL my friends about your company!
Respectfully, Carine D
Thank you so much! The watch is great and arrived well before expected...even with hurricane Katrina here in Florida. Great product, fast and excellent service...what more can we ask for!
Thank you for your superb customer service and great product quality. I am a New Yorker, and I looked everywhere in NYC for my watch bands, and could not find them; not even in the jewelry district. I am so glad I found your website and I am very, very pleased with the quality and service.
THANK YOU! -- Barbara K
I received the watch and I am so happy with your site - speedy shipping and personal correspondence - I would recommend you to anyone.
Thank you so much. - Adam C
Thank you for the super service. I love the watch. Received it in record "time" and am wearing it today.
Thank you again. - Shelley A
Right before Christmas I saw an Invicta watch I wanted to buy my husband in a local store. Unfortunately, the price was out of my budget. When I got home I looked up Invicta and your site came up. I was so excited to see that your price was $330 cheaper than the watch in the store. Because I had never ordered anything of this magnitude I had a million questions. Every time I emailed a question someone responded back within minutes. I described the watch I wanted to order and I expressed that I was sending a money order. The person set one aside until she received my money order. Later that day the watch I wanted was out of stock. Luckily, my new email friend had held one for me. A few days later I received the most beautiful watch and my husband LOVES IT! I will definitely be using Great Timing again.
When i find someone who does me right, that's where I stay! I appreciate the fact that you have been a straight shooter with me on both my transactions.
Eric F., Phoenix, AZ
On Thursday I sent you an Internet order for a Skagen watch. On Friday you shipped it. Today (Saturday) it arrived in my Redding mailbox. That's fast. It's very nice.
I am so impressed by the way my order was serviced!! I ordered a watch from you just before midnight on a Thursday. About two hours later, I changed the shipping address. The watch arrived on Saturday, approximately 36 hours after the order was placed, and I had not paid extra for expedited delivery! It's exactly what I ordered and the price is the best I found anywhere on the web or in stores around here. Thank you so very much!
Carolyn H., Oakland, CA
I received the watch in unbelievably quick time. I thank you so much for your prompt attention to my e-mails. I heartily endorse your business. Feel free to use me as an example of a satisfied customer.
Doug W., Kalamazoo, MI
Sarah's watch arrived on 1/12, only 4 days from date of order. Thanks for such great service. I'll be sure to recommend your website to everyone I know!!
I was leery about purchasing such an expensive item online sight unseen, but today I was pleasantly surprised. I am so happy with my Baby Lupah. I bought it for my mom for Christmas and it arrived in 2 days. Thank you so very, very much. Let me not forget your great values; your prices are great!!!! Thanks again for making my holiday bright.
Robin from Cape Cod, Mass
Received the watch I ordered this past Thursday. Thank you very much. I had been having a time trying to find this model - and to receive it so quickly was a joy. Have a great holiday season.
Dan D., Wethersfield, CT
I love the watches!!!!!!! GREAT JOB and thanks for such awesome service and prices!!!
Bill L., [email protected]
I received my watch today. I want to thank you for the follow-up emails and speedy processing time. I am someone who hates waiting for things and this was painless.
Thanks Again - James G.
Super fast shipper - great watch!!! Thanks! Fast shipment and exactly as described. Highly recommended! Could not be better !!!! Will always buy here ! Fast service, great watch, look forward to doing more business******* Fast Ship....Excellent Service Great watch! Thanks for wonderful transaction. A+ Buy here for a deal! Shipped immediately. Beautiful product. Excellent transaction. Great item, packaged well and shipped quick. Thanks'. Love this watch!! Perfectly smooth transaction--you're the BEST! Beautiful watch! Great price! Will certainly do business again! Thanks! Very nice item, worth twice the price